Goods held at the port
Red-channel inspections, correction notes and account blocks cost demurrage, detention and production time.
Customs compliance · AEO & MITA · Audit · Tax
Clear customs. Faster goods. Fewer surprises.
We help Indonesia’s importers and exporters turn customs compliance into an operating advantage — drawing on senior level experience in Authorized Economic Operator (AEO) policy and implementation at Indonesia’s Directorate General of Customs and Excise.
- AEO & MITA certification
- Host-to-Host CEISA
- Customs audit defence
- Customs and tax under one roof
35+
years of customs and trade experience in our leadership
23
companies across manufacturing, energy, logistics and technology have trusted our advisory
13
AEO criteria covered — including the six security criteria most companies underestimate
~8 mo
average time to AEO certification today; preparation decides how long yours takes
Customs compliance is not paperwork. It decides how fast your goods move.
For companies that import and export at scale, customs determines how quickly components reach the production line, how much working capital sits idle at the port, and how much exposure you carry when an audit arrives. We exist to make that exposure visible, controllable and small.
Audit surprises
The same discrepancy that becomes a penalty during an audit is often only a voluntary correction if you find it first.
Valuation and classification risk
One classification decision reaches both the customs declaration and the tax return — and can be wrong on both.
Four service pillars, one team
Most engagements draw mainly on one pillar, but they are connected — a valuation decision reaches the tax return, and an open audit finding blocks a certification.
01
AEO & MITA Services
Support towards trusted-trader recognition — Authorized Economic Operator (AEO) and Priority Partner (MITA) — and keeping that status.
Learn more 02General Customs Services
Getting declarations right the first time, defending them when questioned, and connecting your systems directly to the customs platform.
Learn more 03Customs Audit & Facilities
Preparing your company for scrutiny before it arrives, and making sure every facility you are entitled to is put to use.
Learn more 04Tax Services
Customs and tax exposure usually share a root cause. We treat them as one discipline.
Learn moreWhy companies choose SGS
Practitioners, not generalists
Our President Director brings senior level experience in AEO policy and implementation at Indonesia’s Directorate General of Customs and Excise. We know how validators read a dossier and where applications fail.
We read your data first
Before we propose anything we trace your assessment documents, correction notes and audit reports into a gap map. A proposal built from your filings describes your actual problem, not the regulation.
Honest about readiness
We are willing to say a company is not ready — and we show the data that leads there. No success fees on outcomes that belong to Customs or the tax authority.
Built for your team to run
Every deliverable is designed to be operated by your own people. If you still need us in year three to maintain what we built, we did the work badly.
Authorized Economic Operator
What AEO status can mean for your supply chain
- Priority customs service and reduced frequency of physical inspection and document examination
- Faster release of goods — directly reducing demurrage, detention, storage and handling costs
- A dedicated Client Manager at the Directorate General of Customs and Excise
- Cross-border recognition through Mutual Recognition Arrangements (MRA)
- Priority handling and business recovery during supply-chain disruption
- Stronger standing as a trusted partner — greater predictability and buyer confidence
Benefits depend on prevailing regulation and the type of operator.
How we work
Every engagement follows the same five phases. The depth changes; the sequence does not.
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1
Diagnostic
We read your data first and trace every assessment, correction note and audit report into a gap map.
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2
Design
We design the controls that close the gap — duty master data, procedures, supply-chain security — once, for every entity.
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3
Build
Procedures go into use, your team is trained, and brokers and trading partners are brought to the same standard.
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4
Prove
Evidence accumulates: internal-audit cycles, closed corrective actions and a monthly compliance dashboard.
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5
Validate & file
Dossier, validator presentation rehearsal and site pre-validation, through to closure of every recommendation.
We do not draft documents that fail to reflect actual conditions on the ground — they fail at validation and damage your credibility.
How ready are you for AEO — really?
Answer 13 short questions — one per AEO criterion — and see where you stand, which gaps matter most, and what to do first. No sign-up needed to see your score.
5 minutes · 13 questions · instant result
SGS Insight
Practical notes from the field — AEO, customs and compliance.
Internal Audit AEO
PT Seamless Global Solutions Dampingi Audit Internal AEO PT JTEKT Indonesia
PT Seamless Global Solutions melaksanakan asistensi Audit Internal AEO PT JTEKT Indonesia di Karawang pada 4 September 2026. Pendampingan memperkuat perencanaan audit, pengujian berbasis bukti dan risiko, perumusan hasil audit, serta tindak lanjut perbaikan yang terukur.
AEO Refreshment
PT Seamless Global Solutions Perkuat Implementasi AEO melalui Refreshment Training dan Audit Internal
Start with a conversation, not a contract
A half-day introductory session needs no data access: we explain the requirements that apply to you and listen to where you are. Only if it makes sense do we move to a diagnostic — and a proposal only after that.